Coordinate wireline, IP, SIP, and Managed Wi-Fi deliveries onsite in Brampton, supporting Rogers Business customers across Canada.

As a Customer Delivery Specialist, you will manage business orders and lead standard deployments across Wireline, Data Centre, IOT, and Service Migrations. The work supports defined milestones, customer requirements, sales, and growth across Rogers Business lines. You will use Salesforce, CBS, and unified desktop tools.

Key Responsibilities:
Coordinate and administer business customer order fulfillment
Validate Clean Order Package requests through Salesforce
Plan delivery requirements with internal and external resources
Facilitate status meetings and oversee critical milestones
Coordinate firm installation dates with customers

Requirements:
Two or more years in telecommunications
Knowledge of Rogers Business services and procedures
Knowledge of Ethernet, IP, SIP, MPLS, Wi-Fi, and UCC
Proficiency with CBS, Salesforce TOM, and unified desktop
Post-secondary technology or telecommunications education

Bring telecommunications coordination, technical knowledge, and customer communication skills to Rogers Business delivery projects in Brampton.

📌 Customer Delivery Specialist Wireline Toronto
🏢 Rogers Communications
📍 Toronto