Lead HVAC/R service operations at Zéro-C with strategic vision, human leadership, and a hands-on approach in a energetic workplace. Shape departmental performance across commercial, institutional, and industrial sectors.

As Service Director, you oversee operational excellence, team development, customer satisfaction, and profitability. You translate company objectives into action plans while managing emergencies, competing demands, and unforeseen events. Zéro-C has served refrigeration, air conditioning, and ventilation needs since 1969.

Key Responsibilities:
Manage service operations and performance, quality, profitability, and satisfaction goals
Develop and implement departmental action plans aligned with company objectives
Prioritize emergencies and competing demands while maintaining operational oversight




Track performance indicators for proactive management and informed decisions
Improve processes, efficiency, growth, and business continuity

Requirements:
Experience in HVAC, refrigeration, building mechanics, or similar technical environments
Background as Service Director, Operations Director, Branch Manager, or equivalent
Experience managing multidisciplinary technical, administrative, sales, and service teams
Experience monitoring operational and financial department or business-unit performance
Excellent communication skills in French and English

Bring HVAC/R expertise, sound judgment, and cooperative leadership to strengthen Zéro-C’s service performance and customer relationships.

📌 Hvacr Service Department Director St Bruno De Montarville (St-Bruno-de-Montarville)
🏢 Zero-C
📍 St-Bruno-de-Montarville