Deliver guest service at Silver Star Mountain as a Resort Services Agent using communication, sales, and administrative skills. This seasonal role is guest-facing.

The Resort Services Agent provides customer service, sales support, reservations, and administration within an assigned specialist team. Teams include Front Desk, Tickets and Lessons, Guest Services, or Reservations. You will assist guests, process purchases and bookings, and learn relevant resort products, services, and processes.

Key Responsibilities:

- Welcome resort guests as a friendly first point of contact
- Provide information, advice, and recommendations about resort services
- Assist with purchases and bookings for resort products
- Respond to inquiries by phone, email,



and in person
- Handle cash, POS transactions, and daily close-outs accurately

Requirements:

- Excellent customer service and communication skills
- Robust organizational, administrative, and time-management skills
- Ability to remain calm in busy environments
- Comfort learning and using computer applications
- Secondary school diploma or equivalent required

Bring customer service, communication, sales, and administrative strengths to guest-facing work at Silver Star Mountain.

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📌 Resort Guest Services Agent (Vernon)
🏢 SilverStar
📍 Vernon