Manage disability claims through medical assessment and return-to-work planning in a hybrid workstyle combining office and home capabilities. Bilingual communication is required.

As a Disability Case Manager, you will oversee assigned claims within the client service team. You will evaluate medical documentation, assess job responsibilities, and create case management strategies. The position supports employees during disability periods through compassionate, confidential communication.

Key Responsibilities:
Manage disability claims with timely, accurate case handling
Evaluate medical documentation and determine claim eligibility
Create case management and return-to-work plans
Communicate with claimants, providers, and internal teams




Maintain confidentiality and regulatory compliance

Requirements:
Experience with disability, health, wellness, or injury claims
Experience in life or health insurance and customer service
Robust listening, communication, and organizational skills
Bilingual English and French communication abilities
Reliability Status security clearance Protected B

Apply your claims management, medical assessment, and communication skills as a bilingual Disability Case Manager supporting employees.

📌 Disability Case Manager Insurance Claims Ottawa
🏢 YO AI Labs
📍 Ottawa