Lotus Terminals is looking for an experienced logistics professional to join our team.

This is a hands-on operational role for someone who can take ownership of complex freight orders, communicate exceptionally well, make sound decisions, and keep execution moving from operational handoff through billing readiness.

What you will do

Lotus Terminals is looking for an experienced logistics professional to join our team.

This is a hands-on operational role for someone who can take ownership of complex freight orders, communicate exceptionally well, make sound decisions, and keep execution moving from operational handoff through billing readiness.

What you will do
Own assigned orders from handoff through completion
Coordinate complex and project-based freight
Support and direct Operations Coordinators on assigned orders
Manage milestones, documentation, costs, and service risks
Communicate clearly with customers, carriers, and internal teams
Escalate issues early and help drive service recovery
Protect service quality and operational margins
Coordinate across Commercial, Drayage, Field Operations, and Risk Management

What we are looking for




At least5 years of logistics or transportation experience
Experience in freight forwarding, trucking, drayage, project cargo, or third-party logistics
Exceptional written and verbal communication skills
Experience managing complex freight orders and customer escalations
Strong judgment, attention to detail, and follow-through
Ability to remain organized and decisive in a fast-moving environment
Experience with transportation or freight-management systems

Previous management experience isnot required. We are looking for someone with robust operational experience who is ready to take the next step.

Location:Surrey, BC

Schedule:Full-time, in-office/hybrid

Compensation:$70,000 to $90,000, plus potential performance incentives and advantages

At Lotus, our expectations are clear:

OWN IT. PUSH BOUNDARIES. SET CURRENT STANDARDS.

If you are an experienced local logistics professional ready to take greater ownership and help build the next stage of Lotus, we want to hear from you.

📌 Manager, Operations Surrey
🏢 Lotus Terminals
📍 Surrey