Lead responsive IT support for Marcon across Vancouver and Lower Mainland sites, using Microsoft 365, endpoint management, and robust troubleshooting skills.

As Senior IT Support Specialist, you will serve as Vancouver’s primary support contact while reporting to the Head of IT. You will resolve technical issues, coordinate service requests, and support hardware and software deployments. The work spans office and construction settings, with collaboration across systems administration, security operations, and technology initiatives.

Key Responsibilities:
Provide IT support across Vancouver office and construction sites
Resolve technical issues and coordinate service requests
Support hardware, software, and endpoint deployments
Maintain workplace technology, meeting rooms,



and mobile devices
Contribute to security operations and technology improvements

Requirements:
Seven or more years of desktop, endpoint, or IT support experience
Knowledge of Windows, Microsoft 365, Active Directory, and Intune
Experience with Jira ticketing and competing priorities
Strong communication, troubleshooting, and customer service skills
Valid Class 5 licence and vehicle for Lower Mainland travel

Bring senior support leadership, Microsoft expertise, and customer-focused troubleshooting to Marcon’s Vancouver technology setting.

📌 Senior It Support Specialist Vancouver (Canada)
🏢 Marcon Construction
📍 Canada