Lead LendDirect branch growth in Kitchener through customer service, sales, and hands-on team leadership. This full time role follows Monday-to-Friday hours.
As Branch Manager, you will guide customers through consumer finance services while setting branch standards. You will manage loan processes, delinquent accounts, daily operations, and team development. The role combines relationship building, performance management, scheduling, payroll, expenses, and recruitment partnership.
Key Responsibilities:
Implement marketing plans and build business relationships
Oversee current and refinanced loans for compliant service
Manage delinquent accounts with urgency
Coach teams and develop employee careers
Handle scheduling, payroll, and branch expenses
Requirements:
One to two years of leadership or management experience
Customer guidance and support experience
One to two years in consumer finance preferred
High School diploma or equivalent
Commitment to continuous learning and career advancement
Bring leadership, lending, sales, and customer relationship skills to LendDirect’s Kitchener branch management team.