Recreation Customer Service Representative Port Hope

Recreation Customer Service Representative Port Hope

04 Nov
|
Municipality of Port Hope
|
Port Hope

04 Nov

Municipality of Port Hope

Port Hope

Support Port Hope patrons with courteous recreation customer service, clear communication, and registrations across facilities, programs, rentals, and events.

This Part Time Recreation Services Representative provides the first point of contact for Municipality of Port Hope recreation services. The work combines public inquiries, POS transactions, program support, facility monitoring, and administrative tasks. Strong time management, organization, and interpersonal skills are required.

Key Responsibilities:

- Maintain the customer service desk and greet facility patrons
- Process admissions, registrations, sales, and daily cash operations
- Support facility tours, program administration, and event planning
- Monitor participants for positive, safe, and inclusive experiences




- Maintain information materials, statistics, schedules, and reception areas

Requirements:

- Customer service, computer, verbal, and written communication skills
- Cash handling and POS experience preferred
- Robust organization and time management in multi-task environments
- Ability to resolve operational conflicts professionally and courteously
- Willingness to obtain required HIGH FIVE training

Use customer service, cash handling, and communication skills to support accessible recreation experiences throughout Port Hope facilities.

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📌 Recreation Customer Service Representative Port Hope
🏢 Municipality of Port Hope
📍 Port Hope

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