Coordinate wireline deployments for Rogers Business customers using Salesforce, Ethernet, IP technology, and SIP expertise onsite in Brampton. Manage orders, milestones, and customer communications across defined delivery intervals.

As a Customer Delivery Specialist, you will lead standard projects supporting Rogers for Business across Wireline, Data Centre, Internet of Things, and Service Migrations. The work includes wireline solutions, IP technology, SIP, Managed Wi-Fi onboarding, and existing-service MACD requests. You will coordinate internal and external resources, field technicians, customers, and cross-functional teams while supporting sales and business growth.

Key Responsibilities:
Receive and validate Clean Order Package requests through Salesforce
Coordinate resources to plan and execute delivery requirements




Facilitate status meetings and oversee critical project milestones
Communicate firm installation dates and delivery plans
Confirm billing activation and service closure communications

Requirements:
Two or more years in telecommunications, preferably Business to Business
Knowledge of Rogers Business services, products, and procedures
Knowledge of Ethernet, IP, SIP, MPLS, Wi-Fi, and UCC
Proficiency with CBS, Salesforce TOM, and unified desktop
Related postsecondary technology or telecommunications education

Apply customer delivery, project coordination, and wireline technology knowledge to Rogers Business deployments in Brampton and Toronto.

📌 Wireline Customer Delivery Specialist Calgary
🏢 Rogers Communications
📍 Calgary