Lead health advantages technology implementations with TELUS Health, using client management and team leadership skills across the US and Canada.
As Implementation Manager, you will direct consultants and analysts delivering client projects and production support. You will partner with Project Management and Service Delivery teams while applying software implementation, benefits administration, SQL, and configuration knowledge. The position focuses on quality delivery, clear priorities, and smoother implementation processes.
Key Responsibilities:
Lead high-quality implementations and ongoing client production support
Direct consultants and analysts through coaching and talent development
Plan schedules and allocate resources according to project demand
Build client relationships and define partnership success criteria
Track scope, risks, documentation, and enhancement requests
Requirements:
Five or more years of software implementation experience
Benefits, HR, or payroll industry implementation experience
Two or more years managing multiple client relationships
Understanding of SDLC, parameterized configuration, and SQL
Solid communication, analytical, problem-solving, and technology skills
Guide TELUS Health implementations through perks expertise, client leadership, technical judgment, and disciplined delivery management.
📌 Health Benefits Implementation Manager Toronto (Canada)
🏢 TELUS Health (Canada)
📍 Canada
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