Support ServiceOntario customers through Staples Canada with detailed service guidance, accurate transactions, and professional communication in a retail store setting.

As a Customer Support Specialist, you provide total services solutions while working with ServiceOntario systems and processes. You answer questions, solve problems, anticipate customer needs, and handle escalated interactions with professionalism and tact. The role requires consistent service, secure data handling, and attention to transaction accuracy.

Key Responsibilities:

- Provide knowledgeable, consistent, and respectful customer service
- Explain service details, fees, and eligibility clearly
- De-escalate concerns and involve leadership when needed
- Maintain ServiceOntario lobby standards and readiness




- Complete required training and privacy protocols

Requirements:

- One to two years of customer service experience
- Effective communication across various customer service mediums
- Strong planning, organization, and prioritization abilities
- Attention to detail for accurate data and transactions
- Microsoft Office, database, and Internet proficiency

Apply customer service, accuracy, and ServiceOntario process knowledge while supporting secure, respectful customer experiences at Staples Canada.

#J-18808-Ljbffr

📌 ServiceOntario Customer Support Specialist (Toronto)
🏢 Staples Canada
📍 Toronto