Administration, Facilities & SecretarialFull-TimeRequisition #: PRODU013666DescriptionKey Responsibilities and Priorities:Safety is our number one priority. This role will promote safety culture through safety toolbox talks, safety committee participation, and positive reinforcement programs.Inspect and sign off all outbound shipments for accuracyReview inventory for backorders and potential shortages and communicate this information to Canada Planning groupAdd quote and order entry into Microsoft DynamicsProvide support for customer returns and claimsProvide timely, accurate information to customersWork with Credit Manager to coordinate payments from customersWhen Covering For the Shipping and Receiving Logistics Supervisor :File open and closed purchases, sales orders, and other formal customer correspondenceProvide credit application forms and information to prospective and recent customersWill serve as a back up for all key logistics team members which include, inbound and outbound clerical, outbound lead,



and transportation coordinator.Ensure daily shipping requirements are met to include on time dispatch and shipping schedule adherence.Coordination with customer service on daily shipping requirements to ensure proactive scheduling of carriers.Manage inbound deliveries with the assistance of Operations Manager to set daily priorities for logistics staff.Position Consults with:Engineering, Quality, Production, Planning, Finance, Shipping/ReceivingKnowledge, Skills, and Abilities Required:Above average phone communication skills, even disposition, and good rapport with customersAbility to make normal independent decisions based on job and product knowledgeKnowledge of D365 or similar ERP system a plusKnowledge of Microsoft Office programsAbility to professionally handle difficult situations with customersBilingual in English and French strongly preferredExemplify Core Values:Be Positive and GSDEmbrace ChallengesRespect EveryoneWelcome ChangeSpeak and act with integrityQualificationsEducationRequiredHigh School Diploma or better.ExperienceRequired2-5 years of experience in the field or related area

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