Support women and families through trauma-informed care as a Transitional Housing Support Worker at Nisa Homes Vancouver, working in person.

This full-time position supports residents during afternoon and evening shifts, reporting to the Home Manager. You will provide advocacy, case management, assessments, crisis intervention, and housing stabilization. The work includes supporting children and families, coordinating resources, maintaining documentation, and contributing to residence operations. Success requires communication, active listening, resilience, emotional intelligence, conflict resolution, and critical thinking.

Key Responsibilities:

• Build respectful relationships and conduct resident wellness check-ins
• Support goals, applications, referrals, housing,
  
  
  
  and service access
• Respond to crises and implement safety plans
• Maintain resident records, case notes, and incident reports
• Monitor building safety and support daily operations

Requirements:

• Related degree or diploma and one year of experience
• Case management, assessment, advocacy, and intervention skills
• De-escalation, mediation, and non-violent crisis management skills
• Robust communication, negotiation, and conflict resolution abilities
• Vulnerable Sector Check before commencing employment

Bring trauma-informed support, crisis intervention, advocacy, and documentation skills to transitional housing services at Nisa Homes Vancouver.