Shape Amazon Canada Seller growth from the Toronto office through strategic account management, business insights, and operational excellence.
As a Senior Customer Success Manager, you will support some of Amazon Canada’s largest Sellers. You will create joint business plans, identify selection and merchandising opportunities, and improve traffic, conversion, and operations. Your work will help deliver Seller satisfaction and growth.
Key Responsibilities:
Build and execute strategic joint business plans
Analyze trends and improve business input metrics
Present tailored recommendations and value propositions
Educate Sellers on tools, products, policies, and programs
Track portfolio metrics and communicate project status
Requirements:
Five or more years of relevant qualified experience
Bachelor’s degree or equivalent
Experience in e-commerce, retail, advertising, sales, or business development
Solid project management and prioritization skills
Experience managing multiple projects across teams
Apply strategic client management, data analysis, and Seller advocacy to grow Amazon Canada accounts from Toronto.
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