Lead retail food and beverage operations as a Hospitality Manager, combining guest experience leadership with financial and service excellence.

This Hospitality Manager oversees daily retail hospitality operations and client service delivery. The role requires leadership across merchandising, menu execution, food quality, inventory, and operational performance. You will also develop associates, manage financial results, and support continuous improvement.

Key Responsibilities:
Lead daily retail food and beverage operations
Build client relationships and oversee service delivery
Champion the Inspire Guest Experience program
Manage merchandising, menus, food quality, and inventory
Monitor KPIs, agreements, compliance, and improvement initiatives





Requirements:
Three to five or more years of hospitality leadership experience
Experience managing retail operations and client relationships
Financial experience with budgets, forecasting, costs, and profitability
Knowledge of food safety and operational compliance requirements
Proficiency with Microsoft Office, POS systems, and reporting tools

Apply retail operations, financial management, and guest experience expertise as a Hospitality Manager leading service excellence.
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📌 Retail Hospitality Operations Manager Toronto
🏢 Compass Canada
📍 Toronto