Support users and deliver systems training in downtown Montreal, applying Windows expertise and technical problem-solving skills daily.

This user and training support position serves internal and external users within an key health care organization. You will troubleshoot software, hardware, and network connectivity issues while managing requests through ticketing systems. The role also supports training programs, technical documentation, and user guides.

Key Responsibilities:
Provide application support to internal and external users
Diagnose software, hardware, and network connectivity issues
Track, prioritize, and resolve requests through ticketing systems
Train users on systems and office applications




Create and update technical documentation and user guides

Requirements:
Degree in computer science, information technology, or related field
Three to five years of similar experience
Fluency in French and technical English support ability
Proficiency with Windows, Microsoft Office, and Microsoft Dynamics
Experience with C2, Jira, or other ticketing systems

Apply your user support, training, documentation, and troubleshooting expertise as an IT Technician in downtown Montreal.
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📌 It User Support And Training Technician Montreal
🏢 alter ego
📍 Montreal