Support Lightspeed customers with subscription billing and invoice inquiries from the Montreal office, using careful reconciliation and clear communication daily.

As a full time Billing Support Specialist, you will report to the Global Billing Manager. You will resolve billing questions, maintain customer accounts, and collaborate with Sales, Finance, and Support. The work requires organized problem-solving, accurate documentation, and consistent adherence to established processes.

Key Responsibilities:
Resolve customer and internal billing and subscription inquiries
Review and reconcile orders, contracts, invoices, and payments
Handle terminations and outstanding payment inquiries




Maintain accurate customer account information and interaction records
Collaborate with Sales, Finance, and Support teams

Requirements:
Experience in administrative, billing, or support work
Solid organizational and time management skills
High attention to detail and accuracy
Problem-solving ability within structured processes
Solid English communication skills

Bring billing accuracy, customer support, and organized collaboration to Lightspeed’s Montreal team serving subscription customers.
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📌 Billing Support Specialist Montreal
🏢 Lightspeed Commerce
📍 Montreal