Help Winnipeg customers manage banking needs through mobile applications, simple explanations, and attentive service as a Scotiabank branch associate.

This Customer Experience Associate supports customers throughout their branch journey and helps them pursue financial goals. You will process day-to-day transactions, uncover needs, and explain solutions clearly. The role also involves promoting digital and self-service banking options.

Key Responsibilities:

- Assist customers with day-to-day banking transactions
- Listen proactively to understand customer requests
- Uncover and solve customer needs
- Share knowledge of mobile banking applications
- Contribute to branch targets through simple sales

Requirements:

- Robust technical skills and digital banking confidence
- Proven customer service experience through work or community involvement
- Ability to explain complicated concepts simply
- Willingness to assist customers professionally and efficiently
- Availability to work a flexible schedule

Use your technical skills, customer listening, and digital banking knowledge to support Scotiabank clients in Winnipeg.

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📌 Digital Banking Customer Associate (Winnipeg)
🏢 Scotiabank
📍 Winnipeg