Reporting to the Administrative Officer, this position provides administrative support to the School of Child and Youth Care undergraduate programs, which includes advising and admissions administration, support to the Adviser, program and office administration, responding to inquiries, maintaining databases, producing statistical spreadsheets, preparing correspondence and other tasks to support the physical infrastructure of the school.

Experience

This position requires a level of education, training, and experience equivalent to 3 years experience working within a comparable environment.

Knowledge, Skills, And Abilities

• Commitment to valuing diversity and contributing to an inclusive and respectful working and learning workplace.
• A genuine interest in the student experience.
• Advanced proficiency with computer applications (i.e., MS-Office Suite, Adobe Create Suite, content management systems).
• Ability to prioritize and manage time and tasks with attention to detail.
• Ability to problem solve by using judgement,
  
  
  
  independent thinking and/or analysis.
• Ability to exercise tact and diplomacy in stressful situations.
• Ability to work independently within a team environment with frequent interruptions, and minimal supervision.
• Flexibility and adaptability with procedural and technical change.
• Ability to contribute to a community-building team environment.
• Ability to communicate effectively with individuals from diverse backgrounds and tailor communication style for different audiences.

Specialized knowledge/education

• Secondary school diploma or equivalent.
• Experience with UVic systems including BANNER, FMIS, ARES, AIRS, FAST, Cascade, Brightspace is preferred.
• Experience with UVic Advising systems is preferred.
• Familiarity with post-secondary professional schools is preferred.
• Knowledge and understanding of the Academic Calendar and BC Freedom of Information and Protection of Privacy Act as it relates to student records.