Serve Etobicoke customers part time at TD Canada Trust, using accurate financial transactions and explicit banking advice to create positive experiences.
As a Customer Experience Associate, you will support frontline Personal and Commercial Banking services. You will process deposits, withdrawals, and bill payments while understanding customer needs, recommending suitable solutions, and resolving concerns. The role also includes promoting banking products, completing business processes, and supporting team effectiveness.
Key Responsibilities:
Process deposits, withdrawals, and bill payments accurately
Determine customer needs and recommend suitable banking solutions
Resolve concerns and escalate non-standard activities when necessary
Promote banking solutions and complete business processes promptly
Recommend operational improvements supporting service excellence
Requirements:
High School diploma or one year relevant experience
Solid administration, organization, planning, and time management skills
Hands-on knowledge of Word, Excel, Outlook, and internet
Initiative, accuracy, attention to detail, and adaptability
Effective verbal and written customer communication skills
Bring customer service, transaction accuracy, and banking solution knowledge to TD Canada Trust’s Etobicoke branch team.
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📌 Td Customer Experience Associate Toronto
🏢 TD Bank Group
📍 Toronto
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