Key Responsibilities
Front Desk & Administration
Patient Greeting: Welcome patients warmly, manage check-in and check-out, and handle multi-line phone systems, emails, and patient inquiries.
Scheduling: Book, confirm, reschedule, and manage appointments to optimize the schedules of dentists and hygienists.
Billing & Insurance: Process patient payments, manage accounts, and submit electronic dental insurance and government/plan claims (such as CDCP).
Records Management: Maintain accurate medical and dental records
Compliance: Protect patient privacy and adhere to health confidentiality regulations (such as HIPAA). Clinical Assisting
Chairside Support: Prepare treatment rooms, seat patients, and assist dentists or specialists during dental procedures.
Infection Control: Sterilize instruments, clean operatories, and maintain health and safety standards.
Inventory & Supplies: Restock treatment rooms and front-desk areas, and track dental supply orders. Qualifications & Requirements
Education & Certification: High school diploma; certification in dental reception, office administration, or a CDA Level 1 or Level 2 Dental Assistant designation (often preferred or required depending on clinical duties). Additional certifications like CPR or HARP may be required.
Software Literacy: Familiarity with dental practice management software and general office tools.
Dental Knowledge: Understanding of basic dental terminology, procedures, and treatment planning.
Soft
Skills:
Solid interpersonal and communication skills, a friendly/empathetic demeanor, reliability, and the ability to multitask in a fast-paced workplace. Note: Pay and hours to be discussed during interview process based on position and experience,
Advantages:
Dental care
On-site parking Work
Location:
In person
📌 Dental Receptionist/assistant Sarnia
🏢 Dr. Daniel Spinnato
📍 Sarnia
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