Build knowledge management experience with Manulife as a co-op student using SharePoint and Microsoft 365 in a hybrid arrangement. Improve access to accurate information across the business.
As a Documentation and Knowledge Management Co-op Student, you will work alongside a Documentation Specialist. You will support content management, process documentation, document portal improvements, and knowledge sharing initiatives. This experience includes operational documentation, procedural content, audits, migration, and testing activities.
Key Responsibilities:
Review and maintain operational documentation and procedural content
Enhance document portals through cleanup and standardization
Support document migration and platform transition testing
Audit content and recommend improvements
Gather feedback from business partners and subject matter experts
Requirements:
Enrollment in a related post-secondary co-op program
Solid writing, organization, and attention to detail
Microsoft 365 experience, including Word, Excel, Teams, and SharePoint
Ability to manage priorities independently and collaboratively
Interest in knowledge or content management and process improvement
Develop SharePoint, documentation, auditing, and content management experience while supporting Manulife’s evolving document portal.
📌 Knowledge Management Co Op Student London
🏢 Manulife/John Hancock
📍 London
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