Support customer projects with The Home Depot as a Bilingual Project Experience Specialist, using coordination and communication skills in a hybrid setting.

This specialist role manages customer project experiences from coordination through completion. You will balance complex projects, maintain customer support across phone, social media, live chat, and email, and collaborate with internal and external partners. The position emphasizes customer focus, effective communication, and driving results.

Key Responsibilities:

- Keep customers informed about project status, milestones, and changes
- Balance multiple complex projects while following processes and timelines
- Coordinate communications as the primary project contact




- Monitor project risks and support customer loyalty
- Identify process improvements and recommend solutions to leaders

Requirements:

- High school diploma or GED
- Three to five years of project management experience preferred
- Robust organization, time management, and follow-up skills
- Analytical communication and relationship-building abilities
- Call centre or SAP ERP and COM experience preferred

Apply project coordination, customer support, risk assessment, and communication skills as a Bilingual Project Experience Specialist.

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📌 Bilingual Project Experience Specialist (Toronto)
🏢 The Home Depot Canada
📍 Toronto