Support Rooms Operations at The Westin Ottawa, using guest services and supervisory skills in a full time, in office management position.
This entry-level management position supports daily Rooms Operations across Housekeeping, Recreation, Laundry, Staff, AYS, and Concierge/Guest Services. You will help direct employees, maintain cleanliness standards, and support guest arrival and departure procedures. The position also contributes to guest and employee satisfaction and operating budget goals.
Key Responsibilities:
Open and close Front Desk and Housekeeping shifts
Review room operations reports and night audit information
Temporarily supervise Rooms Operations areas when needed
Support same-day selling and room rate accuracy
Train staff and oversee policy compliance
Requirements:
High school diploma or GED with four years’ related experience
Or two-year hospitality degree with two years’ related experience
Guest services, front desk, housekeeping, or related experience
Previous supervisory or leadership experience preferred
Ability to understand departmental equipment and procedures
Bring Rooms Operations supervision, guest service, and budget awareness to The Westin Ottawa in Ottawa.