Build donor relationships by phone as a Telefundraiser with United Way BC in a hybrid, temporary part time role. Use rapport, data entry, and customer service skills.
Reporting to the Director, Corporate Partnerships, you will encourage donations through workplace campaigns. You will contact lapsed donors, answer scripted inquiries, and track results in the customer database. The work supports United Way BC’s 2026 campaign and community impact.
Key Responsibilities:
Call lapsed donors about the 2026 United Way Campaign
Provide customer service and foster positive donor relationships
Respond to inquiries using the provided script
Track calls, inquiries, outcomes, and progress against lists
Record staff follow-up items and suggest process improvements
Requirements:
High school graduation
One year of sales, fundraising, or telemarketing experience
Ability to build rapport and handle rejection by phone
Comfort with customer databases, data entry, and Microsoft Office
Access to quiet workspace, reliable phone, and reliable internet
Apply phone-based fundraising, donor service, database tracking, and initiative to support United Way BC’s workplace campaigns.
📌 Telefundraiser Donor Relations Specialist Burnaby
🏢 United Way British Columbia
📍 Burnaby
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