Support Conexus members in Lloydminster through phone-based financial service, online banking troubleshooting, and personalized conversations that uncover their needs.

As a temporary Member Contact Centre Representative 1 through August 2027, you will serve as a first point of contact. The role involves handling financial inquiries, supporting everyday account activities, and providing advice about relevant products and services. You will also build knowledge, manage member conversations, and contribute to personalized experiences.

Key Responsibilities:
Handle incoming calls and build trusted member relationships
Provide online banking support and troubleshoot technologies
Assist with everyday account activities and financial solutions




Explain relevant products, services, and financial information
Reach out proactively through outbound member calling

Requirements:
Two years of rapid-paced customer service experience
Solid technical aptitude and critical thinking skills
Excellent communication and interpersonal skills
Financial industry experience considered an asset
Call centre experience considered an asset

Bring technical aptitude, financial product knowledge, and empathetic communication to Conexus member service in Lloydminster.

📌 Member Contact Centre Representative Lloydminster
🏢 HR Ghost Board
📍 Lloydminster