Support Retail Current Accounts at Manulife as an Operations Intern, reviewing applications and documentation in a hybrid work arrangement. Help deliver smooth onboarding during RRSP season.

This Canadian Operations Management Intern role provides experience within a high-volume team supporting advisor referrals. You will review applications, follow account-opening procedures, monitor workflow queues, and maintain accurate records. The work supports Advisors, customers, and internal partners.

Key Responsibilities:
Review recent account applications and supporting documentation
Follow procedures for account opening activities
Monitor workflow queues and service level commitments
Follow up on outstanding administrative requirements
Research discrepancies and escalate complex issues

Requirements:
Accuracy when reviewing applications and documentation
Ability to follow operational guidelines
Ability to maintain accurate internal system records
Willingness to participate in training and meetings
Interest in process improvement activities

Build operations experience through application review, workflow monitoring, and documentation support with Manulife’s Retail Current Accounts team.

📌 Retail New Accounts Operations Intern London
🏢 Manulife/John Hancock
📍 London