Serve Halifax customers as a Precious Metals Analyst, using customer service and communication skills in a full-time, in-store position.
Canada Gold seeks a full time Customer Experience Associate to guide customers buying or selling gold, silver, jewelry, and other valuables. Paid, hands-on training provides industry knowledge, while customer-facing work develops advisory expertise. The position requires one year of customer service experience and includes day shifts on weekdays and weekends.
Key Responsibilities:
Deliver in-person and phone-based customer service
Evaluate jewelry and precious metals using provided tools
Educate customers with transparent, accurate information
Maintain a clean, qualified, organized store
Support daily operations and team success
Requirements:
Minimum one year of customer service experience
Robust communication and interpersonal skills
Sharp attention to detail and problem-solving abilities
Comfort with basic math and computer systems
Motivated, eager-to-learn mindset
Build precious metals expertise at Canada Gold while applying customer service, evaluation, and communication skills in Halifax.