Shape inspirational beauty retail service through coaching, mentoring, and sales leadership as a Key Holder supporting daily store performance.

As a Key Holder, you will help the Store Manager and Assistant Manager maintain smooth, productive store operations. Your customer service should be inspirational, authentic, and personalized, supporting sales and service targets. Previous supervisory experience is desirable, while the role can suit a first-time supervisor.

Key Responsibilities:

- Lead sales team behaviours through coaching and mentoring
- Support achievement of sales and customer service targets
- Provide inspirational and authentic customer service
- Take responsibility for store opening and closing
- Perform essential cash reconciliation duties

Requirements:

- Previous retail experience, preferably in cosmetics
- Desirable supervisory experience coaching and mentoring others
- Desirable retail operations experience
- Ability to work varied retail hours and special events
- Previous retail point-of-sale software experience

Bring coaching, mentoring, and personalized customer service to a supervisory path within prestige beauty retail.

📌 Beauty Retail Supervisor Key Holder (Quebec City)
🏢 The Estée Lauder Companies
📍 Quebec City