Coordinate referrals and patient enquiries across Merton and Wandsworth as a Healthcare Referrals Administrator with Central London Community Healthcare NHS Trust.

As a Band 3 SPA Administrator, you will support a busy service directing people to appropriate community healthcare. Your work includes referral registration, appointment coordination, waiting-list maintenance and accurate information handling. You will liaise with patients, carers, GPs, healthcare professionals and clinical teams.

Key Responsibilities:

- Register and process referrals according to service requirements
- Respond to patient and qualified telephone enquiries
- Maintain waiting lists and update patient information
- Provide timely appointment details to service users
- Support teams with scanning and documentation

Requirements:

- Ability to maintain accurate, up-to-date records
- Ability to protect confidential patient information
- Ability to prepare documents within agreed timescales
- Availability across weekdays, weekends and bank holidays
- Alignment with Trust values and related behaviours

Bring referral administration, communication and record-management skills to a patient-focused Single Point of Access service across South West London.

📌 Healthcare Referrals Administrator South West London (Morden)
🏢 Central London Community Healthcare NHS Trust
📍 Morden