Build customer relationships at TD as a Personal Banking Associate, using banking knowledge and communication skills in a branch office.
This position supports customers with daily advice, service transactions, digital education, and banking problem resolution. You will understand financial needs, guide customers to appropriate contacts, and support banking solutions including recent accounts and investment advice. Robust organization, judgment, and customer experience skills are central to the work.
Key Responsibilities:
Engage customers in advice needs and service transactions
Educate customers about mobile, ATM, and online banking
Guide customers toward appropriate banking solutions and contacts
Support scheduled cash and non-cash transactions
Complete accurate processes and documentation
Requirements:
High School diploma and/or one-plus years relevant experience
Investment Funds Canada or equivalent within six months
Knowledge of banking solutions and processes
MS Office, branch software, and internet proficiency
Robust communication, organization, and time management skills
Bring customer advice, digital education, and banking solutions expertise to TD’s Personal Banking Associate team.