Lead customer service operations at Best Buy in Lloydminster, coaching specialists while overseeing revenue, merchandising, and inventory health.

As an operations team lead, you will supervise a retail customer service team and create an amazing customer experience. The work includes engaging specialists, cultivating an inclusive learning culture, and maintaining healthy profit and loss. Best Buy describes itself as Canada’s destination for the coolest tech, with stores across Canada supported by a diverse, inclusive retail force. This full-time vacancy is located at 7501 44 Street, Unit 101, Lloydminster, Alberta.

Key Responsibilities:
Lead and coach a team of customer service specialists
Respond to customer concerns and improve customer experience
Oversee revenue,



merchandising standards, and inventory health
Monitor health and safety across store operations
Maintain healthy profit and loss

Requirements:
Full time availability
Two-plus years leading at least fifteen retail associates
Two-plus years managing operational expenses and revenue
Track record achieving and exceeding sales goals
Ability to create an inclusive, fun, safe setting

Bring retail leadership, customer experience, revenue oversight, and team coaching to Best Buy’s Lloydminster operations team.

📌 Customer Service Operations Team Lead Lloydminster
🏢 Best Buy
📍 Lloydminster