Support Commercial Lines clients as an Assistant in NFP’s hybrid Grande Prairie office, using organization and customer service skills daily.
This full time, permanent Client Assistant/Account Administrator supports NFP’s Commercial Lines Mid-Market Team. You will help maintain client satisfaction through insurance documentation, proposals, invoicing, and claims reporting. Customer service or administrative experience, preferably in insurance, is an asset for this position. Collaboration, planning, and time management are significant when priorities change.
Key Responsibilities:
Prepare binders, liability cards, and insurance certificates
Develop client premium proposals and renewal information packages
Process invoices, finance contracts, and client letters
Report claims when required
Requirements:
Some customer service or administrative experience is an asset
Insurance experience is preferably considered
Ability to work collaboratively with the team
Solid organizational, planning, and time management skills
Ability to learn quickly amid changing circumstances
Build commercial insurance administration experience with NFP through client documentation, proposals, invoicing, and claims reporting.