Support NAIT customers with locker rentals and parking services while applying solid interpersonal, organizational, and customer service skills.

The Services Support Assistant serves as a first contact for staff, students, departments, and visitors. You will manage inquiries, reservations, permits, payments, refunds, inventory, and service information. The position also requires troubleshooting, discretion, confidentiality, and skilled communication.

Key Responsibilities:
Respond to in-person, phone, and email locker inquiries
Support locker reservations, payments, changes, and special requests
Process locker, parking, and bike parking transactions
Maintain locker and lock inventory details and maps
Resolve customer concerns and escalate technical issues appropriately

Requirements:
High School Diploma or equivalent
Some related experience required
Three to five years customer service preferred
Solid verbal, written, and organizational skills
Ability to lift, push, and pull up to 11 kilograms

Bring customer service, detailed administration, and calm problem-solving to NAIT’s Locker and Parking Services team.

📌 Nait Locker And Parking Services Assistant Edmonton
🏢 Northern Alberta Institute of Technology
📍 Edmonton