Guide IoT solution deployments for Samsara customers by combining consultative communication, technical understanding, and disciplined implementation management.
This Implementation Consultant supports Mid-Market organizations using Samsara’s Connected Operations Cloud for fleets and industrial assets. You will explain platform capabilities to executives and everyday users, solve customer challenges, and build trust across diverse stakeholders. The position is remote and open to candidates residing in Canada.
Key Responsibilities:
Understand Samsara platform capabilities deeply
Explain technology across diverse customer use cases
Run training and work through customer challenges
Build roadmaps that increase product usage
Ensure customers achieve quick time to value
Requirements:
2–4+ years in senior Customer Success, account management, or consulting
Robust customer-facing communication and consultative skills
Experience with end-to-end system implementations
English and French fluency
Ability to manage priorities and demonstrate emotional intelligence
Bring technical product experience and consultative implementation expertise to help Samsara customers adopt IoT solutions successfully.