Support individuals on conditional release as a Residential Support Worker, using case management, crisis intervention, and transparent communication.

The Salvation Army seeks a Residential Support Worker providing qualified care to residents from Federal Correctional Institutions. You will complete intake assessments, track residents, maintain records, and communicate with facility staff and the Parole Office. The work includes house checks, itinerary verification, resident files, and participation in case-management activities.

Key Responsibilities:
Participate in case-management meetings and complete required assessments
Prepare case notes and maintain organized resident files
Conduct house checks and record resident safety information
Verify itineraries, call-ins,



and daily resident updates
Maintain accurate logs, shift-change information, and visitor records

Requirements:
Community college certificate in Human Services, Corrections, or equivalent
Experience working in a correctional setting
Effective verbal and written communication skills
Conflict resolution, problem-solving, and crisis intervention abilities
First Aid/CPR certification and basic computer skills

Bring correctional experience, compassionate support, and organized case management to residents served by The Salvation Army.

📌 Correctional Residential Support Worker Toronto
🏢 The Salvation Army in Canada
📍 Toronto