Support hospitality technology at Fairmont Jasper Park Lodge by resolving hardware, software, and connectivity issues for property colleagues. Work within a premier dining workplace.

As an IT Specialist, you will help ensure effective day-to-day technology operations and superior service. Responsibilities include installing devices, monitoring antivirus and backups, managing tickets, maintaining inventories, and supporting colleague transitions. Hotel or hospitality experience is advantageous.

Key Responsibilities:
Log, track, and follow up on support tickets
Install, configure, and maintain computers and mobile devices
Monitor antivirus, backup systems, and network connectivity
Prepare and recover equipment during colleague onboarding




Escalate alerts and complete IT projects as directed

Requirements:
One to two years in IT support, help desk, or infrastructure
Foundational CompTIA, Google, or Microsoft certification preferred
Excellent communication and customer service abilities
Ability to work independently with robust accountability
Eagerness to learn in hospitality technology

Bring organized ticket management, equipment support, and technical troubleshooting to Fairmont Jasper Park Lodge’s hospitality technology operations.

📌 Hospitality Technology Support Analyst Jasper
🏢 Fairmont Hotels and Resorts
📍 Jasper