Use guest service and organized judgment as a Hotel Front Desk Agent handling reservations, arrivals, departures, and telephone requests. Attention to detail supports accurate service.

This Front Desk Agent position manages essential hotel reception activities for arriving, staying, and departing guests. Duties include investigating and resolving complaints, assigning rooms, processing payments, and maintaining vacancy records. You will also provide facility information, area points of interest, special-needs assistance, and wakeup calls.

Key Responsibilities:
Register arriving guests and assign rooms
Process group arrivals, departures, charges, and payments
Take, cancel, and change room reservations
Investigate and resolve complaints and claims
Answer telephones and relay calls and messages

Requirements:
Attention to detail in a rapid-paced workplace
Dependability and sound judgment
Organized approach to guest service
Resourcefulness and teamwork
Authorization to work in Canada

Apply your reservation, payment, complaint-resolution, and guest-service skills as a dependable Hotel Front Desk Agent.

📌 Hotel Front Desk Agent Kamloops (Canada)
🏢 firstnationsjob.com
📍 Canada