Residential client support anchors this Program Services Caseworker role with The Salvation Army at Sutton Youth Services in Sutton West.

This temporary full-time position operates on rotating 12-hour shifts, supporting admissions, intake processing, case triage, and facility responsibilities. The successful candidate provides primary support casework, referrals, and encouragement for youth experiencing homelessness, mental health challenges, or addictions. Accurate communication and documentation are central to daily service delivery.

Key Responsibilities:

- Operate residential facility services during assigned shifts
- Complete intake, discharge, medication, and client documentation
- Submit internal and critical incident reports appropriately




- Use HIFIS for client casework and ongoing records
- Contact professional and agency support staff

Requirements:

- Post-secondary study in social or youth services
- Knowledge of youth homelessness, mental health, and addictions
- Commitment to anti-racism, anti-oppression, and equity
- Ability to work independently and within a team
- Valid driver’s license and vulnerable sector screening

Support residential operations and youth casework through transparent documentation, referrals, empathy, and housing-focused service at Sutton.

📌 Residential Services Caseworker Sutton
🏢 The Salvation Army
📍 Sutton