Manage specialized customer orders remotely for MilliporeSigma, combining accurate order entry with proactive communication and detailed specification review. Support reliable shipment planning.
This Specialist, Special Business Support position serves as the primary contact for customized orders across Life Science businesses. You will process Serum, Bulk, Custom materials, Batch Reservations, and other unique requirements. The work connects customer needs with Order Management and Planning while supporting delivery and solid business relationships.
Key Responsibilities:
Communicate requirements through accurate order entry
Review specifications and manage customer-requested dates
Provide proactive order status communication
Reduce complaints through preventative actions
Develop solutions for customer inquiries
Requirements:
High School Diploma or GED required
Two or more years of customer service experience
One or more years of SAP and Salesforce experience
Ability to interpret requirements across diverse workgroups
Skilled communication and prioritization skills
Bring exact order entry, customer communication, and prioritization skills to customized Life Science business support at MilliporeSigma.