Serve Belleville residents from City Hall as a Customer Service Representative, using switchboard operation and qualified public communication daily.

Reporting to the Deputy City Clerk, this temporary full-time position is anticipated through December 31, 2026. You will answer inquiries, support visitors, process correspondence, and maintain organized records. The position requires office administration education, relevant reception experience, and Microsoft Office 365 proficiency.

Key Responsibilities:

- Operate the multi-line switchboard and forward organizational calls
- Respond professionally to public inquiries, complaints, and queries
- Process incoming and outgoing mail, faxes, and deliveries
- Update SharePoint metadata, tags, and electronic records




- Compile and distribute the yearly City Directory Audit

Requirements:

- Two-year college diploma in business or office administration
- One year office experience with six months switchboard experience
- Advanced Microsoft Office 365, Adobe Pro, and Teams skills
- Strong organizational, oral, and written communication abilities
- Current satisfactory Criminal Record Check before commencing

Apply your reception, switchboard, and records skills while supporting accessible public service at Belleville City Hall.

📌 City Hall Customer Service Representative (Belleville)
🏢 FedEx
📍 Belleville