Here's what we're looking for in our next Call Center Agent:
- 3+ years of experience in a Call Center Agent role or similar.
- Working knowledge of Active Listening, Multi-tasking, Ticketing Systems.
- Solid communication skills, both written and verbal.
- Ability to work independently and manage time effectively.
As Call Center Agent, your day-to-day responsibilities will include:
- Maintaining accurate records and documentation as required.
- Supporting process improvements where opportunities are identified.
- Carrying out day-to-day responsibilities associated with the Call Center Agent role.
📌 Call Center Agent (Ottawa)
🏢 Telus International
📍 Ottawa
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