Salary Details

The salary range for this position is CAD $46.39/Hr. - CAD $66.68/Hr.

Job Summary

Come work as a Quality Improvement Leader, Medical Quality Leadership & Practice with Vancouver Coastal Health (VCH)

The Physician Quality Improvement initiative is a partnership between Vancouver Coastal Health, Providence Health Care and the Specialist Services Committee (SSC). Reporting to the Manager, Medical Quality Leadership & Practice, the Quality Improvement (QI) Leader plays a key role in the enrichment of an organization-wide improvement culture in accordance with SSC mandate. The SSC strategies may include but are not limited to, engaging with medical staff to discuss, prioritize and act on system improvement opportunities; supporting medical staff and project teams in Quality Improvement (QI) initiatives to build capacity in QI skills and leadership. The position works in partnership with medical and operational leaders across the health authority to provide leadership and expertise in the application of quality improvement principles, practices, and tools to improve patient outcome and quality. Key partnerships are with physician leads, executive, and senior level management across Vancouver Coastal Health and Providence Health Care, Quality and Patient Safety team, Data & Analytics team and interdisciplinary project team members.

As a Quality Improvement Leader, Medical Quality Leadership & Practice with Vancouver Coastal Health you will:

- Support medical leaders to develop and engage in quality planning and quality monitoring that leads to sustainable quality improvement




- Support leaders and teams in the identification of opportunities to improve the care and quality as well as the design and implementation of strategies to make these improvements.
- Make recommendations regarding project scope and related changes required to facilitate a successful outcome.
- Execute project plan according to project methodologies, monitor progress and ensure successful and coordinated completion of project deliverables.
- Develop quality improvement and change management capability with physicians, healthcare teams, clinics, departments and sites.
- Plan, coordinate and deliver quality improvement education and training sessions in collaboration with subject matter experts to build knowledge of systems, improvement, variation, and change management.
- Provide consultation, guidance and ’at the elbow’ support to Physician QI Teams in the use of tools and mechanisms to plan, test, measure, monitor and evaluate initiatives designed to improve patient outcomes.
- Support meaningful use of data in quality-related initiatives. Assist with metrics selection, data analysis and visualization to drive insights and support decision-making.
- Provide data support such as privacy assessment, and guidance to submit requests for data access while ensuring compliance with data protection regulations and organizational policies.
- Provide leadership, facilitation, and coordination as required to organizational committees,



improvement groups and operational/implementation groups to successfully complete projects and initiatives across VCH/PHC.
- Support accreditation related activities pertaining to required organizational practices involving medical staff as needed.
- Build robust relationships and works collaboratively with key internal and external partners.
- Facilitate consensus with partners as needed and ensure readiness for project implementation.
- Lead and embed change management approaches, coaching medical and executive leaders to support adoption, sustainment, and effective transitions in clinical and system change.
- Perform other related duties as assigned.

This work is framed within VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health.

Qualifications

Education & Experience

- Master’s Degree in Health Administration, Health Planning, Business Administration or Behavioural Sciences, supplemented by postgraduate course work in health care planning or health policy development and analysis.
- Plus, five (5) to seven (7) years’ recent, related experience in utilizing methodologies and tools to support process improvement and system redesign, or an equivalent combination of education, training, and experience.
- Certified Six Sigma Green Belt (ASQ or recognized institution) or PMP/CaPM/PMI-SP are assets.
- In this role, travel within the local and geographic area may require the use of a vehicle.

Knowledge & Abilities

- Knowledge of and experience with quality improvement methodologies (Model for Improvement, LEAN, Six Sigma), techniques (measurement, learning models, change man

📌 Quality Improvement Leader, Medical Quality Leadership (Vancouver)
🏢 Vancouver Coastal Health
📍 Vancouver