Lead Swatch retail operations in Toronto through customer focus, sales leadership, and effective team management with full time availability.

As Store Manager, you report directly to the Brand Manager and assume responsibility for the business’s overall management. You drive sales by motivating staff, delivering exceptional customer service, and meeting operational objectives. The position requires customer focus, results orientation, creativity, problem-solving, relationship building, humility, and integrity.

Key Responsibilities:

- Lead excellent customer service and set sales targets
- Coach staff on sales performance and product knowledge
- Manage scheduling, payroll, inventory, and operational reporting
- Oversee recruitment, training, evaluations,



and development plans
- Execute merchandise launches and maintain store presentation

Requirements:

- At least three years of retail leadership experience
- At least five years of customer service experience
- Fashion or accessories experience preferred
- Working knowledge of Microsoft Office and POS systems
- Flexible availability for openings, closings, weekends, and holidays

Apply retail leadership, customer service, sales coaching, and operational expertise to manage Swatch’s Toronto store.

📌 Swatch Store Manager Toronto
🏢 Swatch
📍 Toronto