Deliver resident services through practical support, incident reporting, and respectful communication in The Salvation Army’s supportive housing setting.

As a Direct Support Worker, you provide administrative and facility support to clients and tenants in residence. Your responsibilities include advising residents, assisting staff with program delivery, maintaining records, and enforcing policies. You will also coordinate with referral sources and external agencies when needed.

Key Responsibilities:
Serve as first contact when immediate 911 assistance is unnecessary
Report incidents and accurately record information for staff
Provide personal, practical, and moral support to tenants
Liaise with referral sources and external agencies as needed




Create and revise documents supporting the program

Requirements:
High school diploma or alternative education and experience combination
At least one year of preferably social-setting experience
Mental Health First Aid certification or willingness to complete
Non-Violence Certificate or willingness to complete once hired
Solid confidentiality, communication, and relationship-management skills

Bring integrity, adaptability, and sound judgment to resident support, documentation, and program services at The Salvation Army.

📌 Resident Services Support Worker Charlottetown
🏢 The Salvation Army in Canada
📍 Charlottetown