Waterdown Collision is seeking a reliable and motivated team member to join us as a Shuttle Driver & Shop Helper. This dual-role position combines customer-facing responsibilities with hands-on support in our collision center and warehouse areas.
You will play an important role in delivering excellent customer service while helping maintain a clean, organized, and efficient shop environment.
Work Schedule
Monday to Friday
7:00 AM start time
End time may vary depending on daily tasks
Schedule adjustments may be made to balance hours when needed
Key Responsibilities
Shuttle Driver Duties
Safely and courteously transport customers to and from the collision center
Maintain cleanliness and general upkeep of the shuttle vehicle
Refuel vehicle weekly
Ensure dash camera is always operational
Monitor and report vehicle service needs (oil, fluids, maintenance)
Communicate clearly with customers and shop staff regarding schedules
Use company-provided phone for GPS/navigation
Maintain professionalism and report any customer concerns or service requests to management
Follow all traffic laws and company safety policies
Shop Helper Duties
Assist technicians with basic shop tasks
Clean and organize tools, equipment, and work areas (air lines, welders, extension cords, parts racks)
Dispose of materials in designated areas:
Metal and aluminum parts
Tires, fluids, and batteries
Cardboard and general waste (4–5 times daily)
Cut and dispose of plastic bumpers and trim
Move and organize vehicles on the lot:
- Manage rental and loaner vehicles
Return vehicles to proper staging areas
Track and report fuel levels
Perform general shop upkeep:
- Snow removal, salting, and entrance maintenance in winter
Daily mopping of reception and estimator areas during winter
Lawn care and garden maintenance in warmer months
Assist with inventory and supply stocking
Run errands including:
- Picking up and returning parts
Delivering vehicles to sublet vendors (e.g., alignments)
Transporting parts or vehicles as directed
Qualifications
Valid G driver’s license with a clean driving record
Robust customer service and communication skills
Ability to work independently and in a team workplace
Positive organizational skills and attention to detail
Ability to lift and carry moderate weight
Work Setting
Duties are performed in the warehouse, collision center, and outdoor areas
This role does not involve front office or administrative work