Support Provincial Credit Union members through account services, transaction processing, and product guidance in Stratford. The appointment is a 12 month term.
This Member Service Representative position combines financial transaction accuracy with courteous member support. You will record account activity, explain potentially beneficial services and products, and refer members appropriately. Training covers associated risk and cash management guidelines, while solid organization and confidentiality support daily service.
Key Responsibilities:
Process and record financial transactions accurately
Deliver courteous account services to members
Explain recent services and products to members
Refer members to other staff as appropriate
Maintain knowledge through required training and development
Requirements:
High School Diploma
Eagerness to provide superior customer service
Excellent verbal and written communication skills
Accuracy when processing detailed information
Sensitivity with confidential information and materials
Bring qualified member support, transaction accuracy, and product communication to Provincial Credit Union's Stratford branch.