Apply product knowledge and customer service skills as a White Cap On-Site Solutions Associate supporting organized workplace services. This role is on-site and includes limited overnight travel.
You will execute daily service commitments, identify customer needs, and outline goals addressing those needs. The work includes vending solutions, customer implementation, order processing, and issue resolution. You will also support product promotion, marketing campaigns, and customer meetings.
Key Responsibilities:
- Set up new customers within the program environment
- Process orders, pick and pack products, and pre-pack orders
- Resolve customer complaints and escalate implementation issues
- Track site visits, services, patterns, metrics, and deliverables
- Maintain organized, clean in office customer services
Requirements:
- High school diploma or GED strongly preferred
- Zero to two years of relevant experience
- One or more years of sales or account management experience
- Valid driver's license and acceptable motor vehicle record
- Ability to perform physical work, including stocking and cleaning
Support White Cap customers through product expertise, service coordination, vending solutions, and proactive issue resolution.
📌 On-Site Customer Solutions Associate (Brampton)
🏢 White Cap Supply Canada
📍 Brampton
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