Apply digital forensics and live response expertise at ServiceNow, working remotely across Windows, macOS, and Linux settings.This Staff or Principal engineering role investigates incidents affecting customers, production systems, and regulated environments. You will analyze event and system logs, examine malware, and support host and memory forensics. The position also requires explicit communication with executives and customers during complex security incidents.Key Responsibilities:
Perform host and memory forensics during live responseAnalyze logs, vulnerabilities, malware, and attack activityRespond to account-level threats against customer environmentsPrepare post-incident and forensic reportsExplain complex incidents to executives and customersRequirements:
Six-plus years related experience or equivalent educationExtensive incident response and digital forensics experienceSolid networking foundation including TCP/IP protocolsCoding or scripting experience in general-purpose languagesWillingness to work weekends and after-hours shiftsBring forensic investigation, malware analysis, and incident communication skills to ServiceNow’s customer-focused security response function.
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