Manage the Fit4Less club at Place D'Orleans Drive, applying customer service and people leadership to maintain secure, friendly operations.

This full time Fit4Less Manager position oversees Associates, member experiences, cleanliness practices, and automated brand standards. You will lead recruitment, onboarding, coaching, learning, development, and performance management for direct reports. The position also involves resolving escalated complaints, completing administrative duties, and meeting financial expectations.

Key Responsibilities:
Ensure consistent friendly customer service for Members
Maintain clean and safe club settings
Resolve escalated member complaints through trained handling
Assign responsibilities and provide challenging tasks
Complete initiatives, emails, calls, and documentation processes

Requirements:
High School Diploma
Customer service skills and communication abilities
Experience leading, training, and motivating teams
Ability to remain calm under pressure
Dedication to internal and external customer expectations

Use people leadership, complaint resolution, and customer service expertise to manage a clean, safe Fit4Less club.

📌 Less Fitness Club Manager Ottawa
🏢 Fit4Less
📍 Ottawa